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  • Hospitality Hotel and Resort Management
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    Unit 1 - Introduction to the Hotel and Resort Industry
    Introduction to the Hotel and Resort Industry
    Introduction to the Hotel and Resort Industry - Cont.
    Introduction to Hotel and Resort Management Assignments
    Listening & Speaking Lesson
    True or False
    Multiple Choice
    Fill-in-the-Blanks
    Matching
    Unit 2 - Front Office Management
    Front Office Management
    Phases of guest interactions
    Front Office, Middle Office, and Back Office
    Front Office Management Assignments
    Listening and Speaking Lesson - Front Office Management
    Listening & Speaking Lesson - Phases of guest interactions
    Listening and Speaking Lesson -
    True or False
    Multiple Choice
    Fill in the Blanks
    Matching
    Unit 3 - Housekeeping
    Housekeeping
    Hotel Housekeeper Skills
    Housekeeping Assignments
    Listening and Speaking Lesson - Housekeeping
    Listening and Speaking Lesson - Hotel Housekeeper Skills
    Unit 4 - Dining Room Management
    Dining Room Management
    Dining Room Management - Cont
    Dining Room Management Assignments
    Unit 5 - Hotel / Resort Marketing
    Hotel / Resort Marketing
    Hotel / Resort Marketing - Cont.
    Hospitality Marketing Assignments
    Unit 6 - Sales and Meeting Management
    Sales and Meeting Management
    Event Sales Listings
    Event Sales Listings - Cont
    Sales and Meeting Management Assignments
    Unit 7 - Maintenance Engineering
    Hotel Maintenance
    Hotel Maintenance Duties
    Challenge: Globally, there is a significant shortage of maintenance workers.
    Maintenance Engineering Assignments
    Unit 8 - Accounting and Bookkeeping
    Accounting and Bookkeeping
    Essential Roles in Hotel Accounting
    Hotel Accounting and Bookkeeping Assignments
    Unit 9 - Event and Beach Resort Management
    Event Planning Management
    Skills of an Event Coordinator
    Principles of Event Management
    Beach Resorts Management
    Guest Characteristics
    Food and Beverage Handling
    Resorts Challenges
    Event Management Assignments
    Beach Resorts: General design principles Assignments
    Unit 10 - Capstone Project
    Guidelines - Capstone Project
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    Hospitality Hotel and Resort Management
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    3. Continuing Education
    4. Certifications
    5. Hospitality
    6. Hospitality Hotel and Resort Management
    7. Summary

    Hospitality Hotel and Resort Management

    Skill Level: Beginner

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